Engage Customers Faster With Conversational Texting for Businesses
Communicate with customers the way they prefer – texting. See how our easy-to-use software helps improve customer responsiveness and satisfaction for your clients
Text-enable your existing business phone number
Send and receive texts on your computer or mobile devices
Integrate with the applications you use daily
Accomplish more work in less time with automation tools
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Your prospects and buyers want to text
Fast, easy and convenient – Texting is immediate but not disruptive. It enables short and direct interactions and does not require a new app to be installed.
Texting is effective – 74% of consumers have 0 unread texts and will respond to a business text in less than one hour.
More than anything, texting is the preferred way to communicate today – 75% of consumers are frustrated when they cannot reply to a text or call from a business.
Conversational texting increases your conversions
Imagine two businesses, one has just a CALL ME option on their websites, business listings and ads. The other has a CALL OR TEXT ME option. Which business would get more leads? Hands down, it’s the option that caters to more than 75% of users who prefer to text with a business than any other form of communication.
Conversational texting provides better client management & retention
Whether you are a beauty salon, insurance agency, medical practice or any other business, your existing clients want to text you regarding service-related matters.
It’s also convenient for you to text them on service-related matters, bookings, billings and even promotions. 98% of your clients will answer you within one hour!
Text-enable your land line
Umbrella works with the leading technology on the market encompassing 30+ Direct A2P carrier connections. Businesses can send and receive texts using their existing business landlines, toll-free numbers or VoIP phone numbers.
It takes one day and zero work on your end to text-enable your landline.
Powerful texting features for any business size
Create reusable templates. Instantly send standard messages again and again with easy-to-create text templates.
Pricing starts from $50/mo. Pricing depends on the text message marketing service features you want to enable and the number of team members you want to use the platform.
Yes. We have both dedicated API and Zapier. In addition, we also provide a Click-To-Text embed that prompts users to text you directly from your site.
It’s excellent that you have a live or automated chat on your site, but it’s not a substitute for texting.
To chat with you, a user needs to go to your site and start a conversation. With text message marketing services, clients and potential buyers can text you back when you call, click to text on your local listings and ads, text when they need you (only for clients) and all without going to a link or installing an app, because texting is native to all mobile phones.
75% of your existing clients and potential buyers prefer to text with businesses. Are you texting with them?
When I met with Darlene and David, I desperately needed a new website. I really didn’t want to make all the decisions involved with designing a new website and I really had no idea what I wanted it to look like, so like many people, I had put it off WAY too long!! It didn’t matter. I gave them some general ideas and they built the website that I now have that has a design I could never have thought of. David and his Umbrella Local team did exactly what was needed to be done without torturing me through the whole process! This is the way to get a new website with all the specs it needs to make google happy!
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