It’s all about TRUST
// 84% of people say they trust online reviews as much as personal recommendations
// 88% of consumers claim that reviews impacted their buying decision
// 88% of consumers say good ranking reviews makes them trust local business more
// 92% of B2B buyers are more likely to purchase after reading a trusted review
// 94% say an online review has convinced them to avoid a business. In fact, businesses risk losing as many as 22% of customers when just one negative article is found by users considering buying their product.
If you want to convert visitors to leads and sales, they need to TRUST, and a big part of deciding if they can trust you, is based on online reviews.
Automatically Generating ongoing high-ranking reviews
Umbrella Local’s review generation solution can connect to any CRM and automatically request clients to review the business (or product/service) via Email and SMS.
Review requests can also be sent manually by your team whenever you want.
One-Click takes customers to top review sites
Automate one click review generation on leading sites while controlling the right review balance across all the sites that are important to you. We work with all publishers.
Address Negative feedback privately
If customers provide negative feedback you will be able to manage it directly and privately.
Manage & Engage with your Team
Evaluate team performance with promoter and detractor scoring – team scorecard.
Monitor and Manage your business reviews with a real-time review stream.
Maintain conversation history and track customer activity from “hello” to “thank you”.
We offer different packages starting at $60/mo. for review generation for a local business. This includes review generation automation, all review sites, one-click review, unlimited team members and setup done for you!
When doing manual review generation you would need to send a review link, for example your Google My Business review link to your client. You would need to send several if you want to be ranked on several sites like Facebook and Yelp. You will need to follow-up manually, and you will not be able to view a negative feedback from a reviewer before it goes online. Not to mention that if you want to let your team prompt clients with review requests, you will have no way of tracking it.
Automated review generation solves all these issues and much more, putting your review on auto-pilot, insuring a lower chance of bad reviews and live team tracking all the time.
Let’s say you start with a 3 Star ranking, assuming you have several clients a week you should rank above 4 Stars within two months.
Currently research suggested a 4.2-4.5 Star ranking will give you the most chances to convert users to leads or sales. Even though this is trend based and deterministic data, it makes sense that users might be wary of business that have a perfect 5 Start score 🙂 That said, some business are just taking real good care of their clients and respond back to negative reviews convincing the reviewers to change their review.
100% done for you service, from initial setup to integration and all the way to automatic review generation and simple reporting for you business and entire team.
I have known Aurora for the past 6 years, and since I met her, I was taken by her passion to help people. I have had the opportunity to work with Aurora putting together and offering “Yoga and Self Development Retreats,” where she excels in preparing the topics she presents and the logistics of the events. Aurora is a team player that anyone can trust with confidence. Aurora and her Umbrella Local team put all the effort into making sure everyone that crosses their path gets caring attention and solution to their problems. It is a pleasure to work with them!”
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